Your data
Delete your Intervyo account
You can delete your account and all its data at any time, directly in the app. Deletion is immediate and can't be undone.
Delete in the app
- Open Intervyo on your phone or at intervyo.zembraa.com/app and sign in.
- Tap your avatar on the Home screen to open Settings.
- Optional: tap Export my data first to download a copy of everything.
- Tap Delete account, then confirm with Delete everything.
What gets deleted
Everything linked to your account, immediately:
- your account, sign-in details and profile;
- uploaded CVs and job descriptions;
- interview transcripts, recordings, reports and scores;
- saved stories, drills, progress and notification settings.
Deleted data may remain in encrypted backups for a short period before being overwritten. Records that app stores keep about your purchases are held by Apple or Google, not by us.
Subscriptions: deleting your account does not cancel a Pro subscription. Cancel it in your App Store or Google Play account settings so you aren't charged again.
Only delete recordings
To keep your account but remove audio: open an interview's transcript and tap the delete icon to remove that interview's recordings, or go to Settings → Delete all recordings. Transcripts and reports stay.
Can't sign in?
Email support@zembraa.com from the email address on your account with the subject "Delete my Intervyo account". We'll confirm the request comes from you and delete your account and data within 30 days, usually much sooner.
See the privacy policy for more about how we handle your data.