Legal
Privacy policy
This policy explains what personal data Intervyo collects, why, who processes it and the choices you have. Intervyo is a practice tool for job interviews, available on the web at intervyo.zembraa.com and as iPhone and Android apps.
1. Who we are
Intervyo is operated by Zembraa, registered in Tunisia ("we", "us"). Zembraa is the controller of the personal data described here. Contact us about privacy at support@zembraa.com.
2. What we collect
| Data | Examples | Why |
|---|---|---|
| Account | Email address; name if you sign in with Apple or Google | To create and secure your account |
| Profile and preferences | Target role, experience level, app and interview language, voice speed, recording on/off | To tailor interviews and the app |
| Documents you upload | Your CV (PDF) and job descriptions, and the structured summary we extract from them | To plan relevant questions and compare your answers with the job |
| Interview content | What you say (audio while an interview runs, and its transcript), the interviewer's questions, typed answers | To run the interview and write your report |
| Recordings | Audio of your answers, only if recording is on (default on, change it in Settings) | So you can replay your answers |
| Results | Reports, scores, saved stories, drill answers and feedback, progress | To show your feedback and progress |
| Purchases | Plan, purchase status and receipts from the App Store or Google Play (we never see card details) | To unlock paid features |
| Device and usage | Push notification token, pseudonymous product events, error reports | To notify you, improve the app and fix bugs |
Audio is used to transcribe and respond to what you say. We do not create voiceprints or use your voice to identify you. Intervyo does not listen outside the interviews and drills you start, and has no features that run during other apps or real calls.
Please don't include sensitive information (such as health, religion or ID numbers) in your CV or answers. We don't ask for it, and our reports never infer or comment on accent, age, gender, ethnicity, religion, health or other personal characteristics.
3. How we use it
- To provide the service (performing our contract with you): run interviews, generate reports, drills and progress, keep your account and data.
- To keep it safe and working (our legitimate interests): prevent abuse, enforce usage limits, monitor errors and performance.
- To improve Intervyo (our legitimate interests): pseudonymous usage events, such as "interview completed", that never contain your answers, CV or recordings.
- With your permission (consent): microphone access, and push notifications when your report is ready. You can withdraw either in your device settings.
We don't sell your data, use it for advertising, or use your interviews to train AI models.
Scores and feedback are generated automatically by AI. They're for practice only and have no legal or similarly significant effect on you.
4. Service providers
We use these providers to run Intervyo. They process data on our behalf and under our instructions.
| Provider | Purpose | Location |
|---|---|---|
| Supabase | Database, sign-in, file storage and backend functions | EU (Frankfurt) |
| LiveKit | Real-time audio for interviews and hosting of the AI interviewer, including speech recognition and the interviewer's voice (powered by Deepgram and Cartesia) | EU region; providers may process in the US |
| Anthropic | The AI that conducts interviews, reads documents and writes reports | United States |
| Google Firebase | Website hosting; push notifications in the mobile apps | Global |
| Apple, Google and RevenueCat | In-app purchases and subscription status | Global |
| Sentry | Error reports (with identifiers only, never your answers) | EU / United States |
| PostHog | Pseudonymous product analytics | EU |
| Our email provider | Sending your sign-in codes | Varies |
Where data is transferred outside your country, including to the United States, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.
5. How long we keep data
- Your account and content are kept until you delete them or your account.
- Recordings are kept until you delete them (per interview or all at once) or delete your account.
- Data export files expire automatically: download links last 1 hour and file links inside the export 24 hours.
- Deleted data may remain in encrypted backups for a short period before being overwritten.
6. Your rights and choices
Depending on where you live (for example under the EU/EEA GDPR, or Tunisian law no. 2004-63 on personal data protection), you may have the right to access, correct, export or delete your data, to object to or restrict certain processing, and to withdraw consent. Many of these are built into the app:
- Export: Settings → Export my data (a zip with all your data and files).
- Delete recordings: per interview from its transcript, or all from Settings.
- Delete your account: Settings → Delete account, or see how to delete your account.
For anything else, email support@zembraa.com from the address on your account. We reply within 30 days. You can also complain to a data protection authority: in Tunisia, the Instance Nationale de Protection des Données Personnelles (INPDP); in the EU/EEA, the authority in your country.
7. Security
Data is encrypted in transit and stored with access restricted to your account. Files are private and shared only through short-lived links. No system is perfectly secure, but we work to protect your data and will notify you as required by law if a breach affects you.
8. Children
Intervyo is for people aged 16 and over. We don't knowingly collect data from younger children. If you believe a child has an account, contact us and we'll delete it.
9. Cookies and local storage
The website and web app don't use advertising or tracking cookies. The web app stores your sign-in session and preferences in your browser's local storage so you stay signed in.
10. Changes
We'll update this policy when our practices change and show the new effective date above. For significant changes, we'll let you know in the app or by email.
Questions? Email support@zembraa.com.